Refund & Cancellation Policy

Last Updated: June 2026

1. Digital Services

ChakanJob provides digital services, including premium candidate visibility, employer job boosting, and hiring credits. Due to the immediate nature of these digital services, all purchases made on the platform are considered final.

2. Non-Refundable Purchases

Once a subscription is activated, a job is boosted, or hiring credits are applied to an account, we cannot issue a refund. This applies to:

• Employer Hiring Credits
• Premium Candidate Subscriptions
• Featured Job Posts

3. Exceptions & Technical Errors

Refunds will only be considered under the following exceptional circumstances:

• Duplicate Charges: If you were incorrectly billed multiple times for the same transaction due to a technical error.
• Service Failure: If the digital service (e.g., credits not added to account) fails to deliver and our technical team cannot resolve the issue within 48 hours.

4. Requesting a Refund

If you believe you qualify for a refund based on the exceptions above, you must submit a claim within 7 days of the transaction date. Please contact our support team at:

Please include your registered email address, transaction ID, and a detailed explanation of the issue. Approved refunds will be credited back to the original payment method within 5-7 business days.

5. Cancellations

If you have an ongoing subscription, you may cancel it at any time from your Dashboard settings. Cancellation will prevent future billing, but no prorated refunds will be issued for the current active billing cycle. Your premium features will remain active until the end of the current billing period.